AudioCodes 420HD Specifications

AudioCodes Series of High Definition IP Phones HD VoIP Administrator’s Manual 420HD IP Phones with Microsoft® Lync™ Server 2010 V

420HD IP Phone with Microsoft Lync Administrator's Manual 10 Document #: LTRT-09930 1.1 Deployment Overview The figure below shows how to de

Administrator's Manual 2. Preparing the Microsoft Lync Environment for IP Phones Version 2.0.1 11 May 2013 2 Preparing the Microsoft Lync En

420HD IP Phone with Microsoft Lync Administrator's Manual 12 Document #: LTRT-09930 Correct configuration of these three is critically import

Administrator's Manual 2. Preparing the Microsoft Lync Environment for IP Phones Version 2.0.1 13 May 2013 2.2 Making Sure the DHCP Server i

420HD IP Phone with Microsoft Lync Administrator's Manual 14 Document #: LTRT-09930 2.3 Troubleshooting 2.3.1 Using the Phone LCD to Troubl

Administrator's Manual 2. Preparing the Microsoft Lync Environment for IP Phones Version 2.0.1 15 May 2013 Problem / LCD Notification Correct

420HD IP Phone with Microsoft Lync Administrator's Manual 16 Document #: LTRT-09930 2.3.2 Using the Web Interface to Troubleshoot This secti

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 17 May 2013 3 Creating a Configuration

420HD IP Phone with Microsoft Lync Administrator's Manual 18 Document #: LTRT-09930 3.1 Configuring Network Settings This section shows how

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 19 May 2013 b. Press the Edit softkey:

420HD IP Phone with Microsoft Lync Administrator's Manual 20 Document #: LTRT-09930 Parameter Description Subnet Mask [network/lan/fixed_ip/n

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 21 May 2013 3.2 Configuring DHCP Settin

420HD IP Phone with Microsoft Lync Administrator's Manual 22 Document #: LTRT-09930 Parameter Description DHCP-Related Parameters network/lan

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 23 May 2013 3.3 Configuring LAN and PC

420HD IP Phone with Microsoft Lync Administrator's Manual 24 Document #: LTRT-09930 3.4 Configuring VLAN Settings VLAN settings can be confi

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 25 May 2013 3.5 Enabling Telnet Access

420HD IP Phone with Microsoft Lync Administrator's Manual 26 Document #: LTRT-09930 3.6 Configuring VoIP Settings This section shows how to

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 27 May 2013  Using the configuration f

420HD IP Phone with Microsoft Lync Administrator's Manual 28 Document #: LTRT-09930 3.6.2.1 Loading Ring Tones This section shows how to upl

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 29 May 2013  Using the configuration f

Administrator's Manual Contents Version 2.0.1 3 May 2013 Table of Contents 1 Introduction ...

420HD IP Phone with Microsoft Lync Administrator's Manual 30 Document #: LTRT-09930  Using the configuration file: Table 3-8: Regional Pa

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 31 May 2013 Parameter Description voip/r

420HD IP Phone with Microsoft Lync Administrator's Manual 32 Document #: LTRT-09930 3.6.4 Configuring Default Audio Device This section show

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 33 May 2013 Table 3-10: DTMF Descriptio

420HD IP Phone with Microsoft Lync Administrator's Manual 34 Document #: LTRT-09930 3.7.2 Configuring Silence Compression This section shows

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 35 May 2013 3.8 Activating Services Thi

420HD IP Phone with Microsoft Lync Administrator's Manual 36 Document #: LTRT-09930 3.8.2 Enabling Automatic Answer This section shows how t

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 37 May 2013 3.8.3 Activating Message Wa

420HD IP Phone with Microsoft Lync Administrator's Manual 38 Document #: LTRT-09930 3.9 Setting Volume Levels This section shows how to set

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 39 May 2013 3.9.2 Configuring Tone Volu

420HD IP Phone with Microsoft Lync Administrator's Manual 4 Document #: LTRT-09930 3.12.1 Using the Encryption Tool...

420HD IP Phone with Microsoft Lync Administrator's Manual 40 Document #: LTRT-09930 3.9.4 Configuring Speakerphone (Hands Free) Volume This

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 41 May 2013 Table 3-13: Speakerphone (H

420HD IP Phone with Microsoft Lync Administrator's Manual 42 Document #: LTRT-09930 3.9.5 Configuring Handset Volume This section shows h

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 43 May 2013 Parameter Description Handse

420HD IP Phone with Microsoft Lync Administrator's Manual 44 Document #: LTRT-09930  Using the configuration file: Table 3-20: Headset Gai

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 45 May 2013 3.10 Configuring Advanced P

420HD IP Phone with Microsoft Lync Administrator's Manual 46 Document #: LTRT-09930  Using the configuration file: Table 3-21: LDAP Parame

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 47 May 2013 Parameter Name Description N

420HD IP Phone with Microsoft Lync Administrator's Manual 48 Document #: LTRT-09930 Parameter Name Description system/ldap/minimal_name_searc

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 49 May 2013  Using the configuration f

Administrator's Manual Contents Version 2.0.1 5 May 2013 List of Figures Figure 1-1: How to Deploy IP Phones in an Enterprise Customer's

420HD IP Phone with Microsoft Lync Administrator's Manual 50 Document #: LTRT-09930 4. In the ‘Office’, 'Home' and/or 'M

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 51 May 2013 Figure 3-26: Web Interface

420HD IP Phone with Microsoft Lync Administrator's Manual 52 Document #: LTRT-09930 3.11.3 Saving Speed Dial File Configuration to a File On

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 53 May 2013 3.12 Configuring Security 3

420HD IP Phone with Microsoft Lync Administrator's Manual 54 Document #: LTRT-09930 3.12.3 Configuring 802.1X 802.1X is an IEEE Standard for

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 55 May 2013 3.12.3.1.2 EAP-TLS Mode This

420HD IP Phone with Microsoft Lync Administrator's Manual 56 Document #: LTRT-09930  Using the configuration file: Table 3-24: EAP MD5 Par

Administrator's Manual 3. Creating a Configuration File for Auto Provisioning via DHCP Version 2.0.1 57 May 2013  Using the configuration f

420HD IP Phone with Microsoft Lync Administrator's Manual 58 Document #: LTRT-09930 3.12.4 Configuring HTTPS This section shows how to

Administrator's Manual 4. Configuring Automatic Provisioning Version 2.0.1 59 May 2013 4 Configuring Automatic Provisioning AudioCodes'

420HD IP Phone with Microsoft Lync Administrator's Manual 6 Document #: LTRT-09930 List of Tables Table 2-1: DHCP Option 43 Configuration Re

420HD IP Phone with Microsoft Lync Administrator's Manual 60 Document #: LTRT-09930  Using the configuration file: Table 4-1: Configuring

Administrator's Manual 4. Configuring Automatic Provisioning Version 2.0.1 61 May 2013 Parameter Description Address>_conf.cfg. For exampl

420HD IP Phone with Microsoft Lync Administrator's Manual 62 Document #: LTRT-09930 Parameter Description  [Sunday] Sunday (default)  [Mo

Administrator's Manual 4. Configuring Automatic Provisioning Version 2.0.1 63 May 2013 4.1.1 Configuring DHCP Option 160 DHCP Option Value 1

420HD IP Phone with Microsoft Lync Administrator's Manual 64 Document #: LTRT-09930 4.2 Configuring Automatic Provisioning via Static DNS Re

Administrator's Manual 4. Configuring Automatic Provisioning Version 2.0.1 65 May 2013  Using the configuration file: Table 4-2: Static DN

420HD IP Phone with Microsoft Lync Administrator's Manual 66 Document #: LTRT-09930 4.3 Configuring Automatic Provisioning via SIP SUBSCRIBE

Administrator's Manual 4. Configuring Automatic Provisioning Version 2.0.1 67 May 2013 NOTIFY sip:10.13.2.37:5060 SIP/2.0 Via: SIP/2.0/UDP 10

420HD IP Phone with Microsoft Lync Administrator's Manual 68 Document #: LTRT-09930 CSeq: 1 SUBSCRIBE Expires: 0 Content-Length: 0 The follow

Administrator's Manual 5. Viewing Status and Monitoring Version 2.0.1 69 May 2013 5 Viewing Status and Monitoring 5.1 Viewing Network Statu

Administrator's Manual Notices Version 2.0.1 7 May 2013 Notice This manual shows administrators how to set up and configure AudioCodes'

420HD IP Phone with Microsoft Lync Administrator's Manual 70 Document #: LTRT-09930 5.2 Viewing VoIP Status This section shows how to view V

Administrator's Manual 5. Viewing Status and Monitoring Version 2.0.1 71 May 2013 5.2.3 Viewing Call Information The Web interface displays

420HD IP Phone with Microsoft Lync Administrator's Manual 72 Document #: LTRT-09930 5.4 Viewing Phone Model / Firmware Version This section

Administrator's Manual 6. Troubleshooting Version 2.0.1 73 May 2013 6 Troubleshooting This section provides various troubleshooting procedur

420HD IP Phone with Microsoft Lync Administrator's Manual 74 Document #: LTRT-09930 6.4 How to Verify CA Certificate is Trusted / Authorized

Administrator's Manual 6. Troubleshooting Version 2.0.1 75 May 2013 6.7 General Corrective Actions 6.7.1 Restoring Phone Defaults The phon

420HD IP Phone with Microsoft Lync Administrator's Manual 76 Document #: LTRT-09930 6.7.1.2 Restoring Factory Defaults from the Web Interfac

Administrator's Manual 6. Troubleshooting Version 2.0.1 77 May 2013 The configuration you created is displayed in the text pane. 2. Click th

420HD IP Phone with Microsoft Lync Administrator's Manual 78 Document #: LTRT-09930 A warning message appears requesting you to confirm: 2.

Administrator's Manual 6. Troubleshooting Version 2.0.1 79 May 2013 6.7.5 Analyzing and Debugging Traffic using Syslog System logging (Sys

420HD IP Phone with Microsoft Lync Administrator's Manual 8 Document #: LTRT-09930 Related Documentation Document Name 420HD IP Phone User’s

420HD IP Phone with Microsoft Lync Administrator's Manual 80 Document #: LTRT-09930 Parameter Description Server IP Address or Host Name [sys

Administrator's Manual 6. Troubleshooting Version 2.0.1 81 May 2013 6.7.6 Enabling Recording to Debug Voice Recording capability enables

420HD IP Phone with Microsoft Lync Administrator's Manual 82 Document #: LTRT-09930 Parameter Description Enable EC Debug Recording [voip/pac

Administrator's Manual 6. Troubleshooting Version 2.0.1 83 May 2013 6.7.7 Activating Port Mirroring Port mirroring facilitates network traff

420HD IP Phone with Microsoft Lync Administrator's Manual 84 Document #: LTRT-09930 6.7.8 Enabling Tracing It is recommended to set u

Administrator's Manual A. Product Specifications Version 2.0.1 85 May 2013 A Product Specifications The table below details the 420HD IP Pho

420HD IP Phone with Microsoft Lync Administrator's Manual 86 Document #: LTRT-09930 Feature Details Configuration/ Management  LCD Display

Administrator's Manual A. Product Specifications Version 2.0.1 87 May 2013 A.1 SIP Support (RFC, Headers) The following is a list of support

420HD IP Phone with Microsoft Lync Administrator's Manual 88 Document #: LTRT-09930 RFC Number RFC Title draft-ietf-sipping-cc-transfer-05 Ca

Administrator's Manual A. Product Specifications Version 2.0.1 89 May 2013 A.1.1.2 SIP Headers The device supports the following SIP headers

Administrator's Manual 1. Introduction Version 2.0.1 9 May 2013 1 Introduction This Administrator's Manual is intended for system admin

420HD IP Phone with Microsoft Lync Administrator's Manual 90 Document #: LTRT-09930 Header Field Supported Session-Expires Yes Supported Yes

Administrator's Manual A. Product Specifications Version 2.0.1 91 May 2013 Reader’s Notes

AudioCodes Series of High Definition IP Phones HD VoIP Administrator’s Manual 420HD IP Phones with Microsoft® Lync™ Server 2010